About Us

At UK Stone, we realise that when buying a premium product, your expectation is that it should be accompanied by premium levels of customer service.

Our operation managers are available on the phone to answer you needs during office hours. We have in place bespoke systems of templating and ordering, which are fully automated using sophisticated customer relationship management software in order to provide you, our customers with a streamlined service.

Our technical teams analyse every aspect of every job. Templates are checked and all specifications are re-confirmed with clients prior to production to avoid errors. Accuracy and quality are key to the success of every installation.

Our fitting teams are led by experienced and qualified stone masons to ensure a smooth fitting process. Moreover communication with clients is vital; fitting team leaders are always fully briefed about the project.

All our templaters and fitting teams have satellite navigation fitted within their vehicles which accurately predicts the time of arrival. We can then relay this information to you as necessary to keep you fully informed. Our vehicles are fitted with the latest sophisticated granite racks which allow safe transportation of your order from our warehouse to site and also allow the granite to be unloaded without delay. Our teams are fully insured and follow our rigorous health and safety policy.

Every customer is special to us, and we treat you accordingly, spending the time and effort helping and advising you. We go far beyond our competitors, accommodating your individual needs as we realise that our company will be judged on our customer services as well as the quality of the stone we install. We pride ourselves in leaving traditional trade companies behind by delivering a service that many leading premium retailers would envy.

From the moment you pick up the telephone to us to the final fitting of your order you will experience a level of service that will exceed your expectations.